Fulfillment Policy

Description of Services

We specialize in web design and development, offering customized applications and integrations to optimize both frontend and backend functionality of websites. Our solutions are tailored to meet specific business needs, ensuring your digital presence is both functional and visually appealing.

Pricing and Currency

All prices are listed and transacted in US Dollars (USD). Any currency conversion costs are the responsibility of the client.

Customer Service Contact Information

For inquiries, please contact us via email: contact.us@prostrategix.com. Although we are currently unable to provide real-time support through phone or chat, our management team monitors this email and responds to all legitimate queries within one business day.

Fulfillment Policy

As a provider of digital services, we do not have physical goods to ship or deliver. Services are deemed fulfilled when the final digital product (e.g., software, website, or application) is delivered via email to the client. Once delivered, services cannot be returned or refunded as they are considered bespoke intellectual and creative property.

Refund and Cancellation Policy

We do not offer refunds on services provided. However, clients can cancel their service agreements within a specified period prior to the commencement of work, subject to a cancellation fee to cover reserved resources and initial costs.

Privacy and Data Security

We are committed to protecting the privacy and security of our clients' data. Our privacy policy, accessible from our website's footer menu, outlines how we handle and secure personal information in compliance with prevailing data protection regulations.

Payment Methods

We accept major credit cards through the Stripe Payment Element, visible during the checkout process. Please ensure your card is supported by checking the Payment Element before proceeding.PCI

Compliance and Website Security

Our website and payment integration utilizes a Wix/Stripe integration which assert they are fully compliant with PCI standards to ensure secure handling of credit card information. We use HTTPS to safeguard the integrity and confidentiality of your data during transmission. Wix and Stripe are responsible post transfer.

Legal and Export Restrictions

As a digital service provider, certain offerings may be subject to specific legal restrictions depending on the nature of the service and the client's location. Clients are responsible for ensuring that their use of our services complies with local laws.

No Shipping or Physical Deliveries

Given the nature of our services, we do not offer shipping. This policy confirms that all deliverables are digital and transmitted electronically.

Business Address
505 W. 37th St. PHG
NY, NY 10018

Terms of Service and Additional Policies

Our complete terms of service, including detailed policies on usage, rights, and responsibilities, are available via our website's navigation menu.

Updates and Amendments

This document may be updated or amended periodically to reflect changes in our practices or regulations. Clients will be notified of significant changes via email or through a notice on our website.