Superior Web Design Albany | ProStrategix

Max Tiller, CC BY-SA 4.0 <https://creativecommons.org/licenses/by-sa/4.0>, via Wikimedia Commons

Albany: Capital District Stands Apart as from the Upstate Cities

If you have ever traveled of lived in upstate New York, you'll notice the distinct differences in major upstate cities of Buffalo, Rochester, Syracuse, and Albany. Albany as the state capital has a very different economic base that the other major regions.

Albany's economy has centered around the government, healthcare, and educations to some degree. Lately, this has diversified into high tech due to governmental incentives. Therefore, Albany has be relatively immune to the economic shocks that shook the economies of the other more industrial upstate cities. It has never been subject to the same turmoil as the others.

This doesn't mean the the Capital District doesn't face its own sets of challenges. It simply means it has never had to go through a reinvention or rebranding, which makes it unique among the its upstate sister cities.

Why Web Design is Important in Albany?

With many businesses make the investment to deliver goods and services digitally to copy with COVID restrictions, many face the question of what to do with that part of the business as things return to "normal" as more and more people are vaccinated. Few are going back to their old model 100%.

  1. If even 1% of your future business is digital, you website is critical.
  2. Your website drives your ecommerce arm, and it is important to raise awareness, conversion, and repeat. 
  3. A mobile ready site lets you target the right customers when they are nearby for a brick and mortar purchase or at home for an ecommerce purchase.

Local Digital Marketing is Price of Entry

It is important for any local business to engage in local digital marketing. Digital marketing has grown from a method of attracting more business to a means to attract and not to lose business to competition.

Target Customers Search Before They Buy

Some businesses think that they only need digital advertising if their business is large or is more regional or national in scope. It is a mistake that puts them at a competitive disadvantage. They are at a disadvantage because roughly 8 of 10 customers search before they buy. 

A brand that is not part of that search is not likely to be considered, even if they are the best solution or product. Potential customers simply are not aware they exist. 

More importantly, customers want to find solutions that are near to where they are. No one wants to travel out of their way to get what they need. The search term “_____ near me” has quadrupled over the past 5 years in google searches.

Near Me Google Trends Chart
Source Google Trends

Customers Don’t Want to Wait

Another interesting trend that builds on the one above is that your target audience are not only looking for solutions near them but also available now.

The search term “_____ near me now” has tripled in the past 5 years. So, if you are a local bakery that sells cakes and offers discounts late in the day, being visible during a search at 3 pm for “cakes near me now” would be valuable. Plus, you can also sweeten the offer by making sure your discount is clearly visible online to potential local customers.

Mobile Searchers are Ready to Buy, Now

This builds on my prior points. If someone is searching for “cakes near me now” is probably looking to purchase one. In fact, Google reported in one of their studies that 90% of mobile searchers made a purchase. 

Therefore, a local business, I would argue, is in the best position to meet that searcher's needs because they have a local market solution to their problem and are available now. The only thing left is to ensure that that search is aware that the business exists.

Why Local Digital Marketing Is Key No Matter What Your Size

  1. 80% of your customers are searching for a solution that you can provide
  2. A growing percentage of them are looking for quick and easy solution, which a nearby business that is open can provide
  3. 9 out of 10 of those mobile searchers are ready to buy, now. They just need to know you exist.

Why Digital Marketing is Important in Albany?

With many businesses make the investment to deliver goods and services digitally to copy with COVID restrictions, many face the question of what to do with that part of the business as things return to "normal" as more and more people are vaccinated. For those who decide to build on the digital base that they created, digital marketing is critical.

  1. Local digital marketing in Albany is about targeting - do you stay local or use your digital platform to expand
  2. If you decide to retain an ecommerce arm, it is important to raise awareness, conversion, and repeat. 
  3. Local digital marketing lets your target the right customers when they are nearby for a brick and mortar purchase or at home for an ecommerce purchase.

Custom Build Site Will Yield Best Performance

If your developer helps you set up your tracking codes and other third party integrations, then you can minimize any issues those create.

The beauty of a custom build is there is no trade-off between speed and quality. When you factor in the lost revenue from bounces and poor conversion that a slower site creates, the investment generally pays for itself.

Any CMS Will Require “Fixing” 

It does not matter that much which theme you choose. All will need some modification to be to pull you out of the 20-40s on Google Page Speed Insights.

Main Options

There are three common options.

  1. Plug-ins: For most CMS systems, plug-in exist to help minimize excess CSS. However, they are not a true fix, but a band-aid. They can definitely help, but they will always be the slowest of all your options. Plus, most require a subscription to gain the most benefit.
  2. AMP: Accelerated mobile pages is a stripped down version of regular HTML. It has fewer options and features, so it is very fast. However, you will need to manage two sites. Plus, you will lose continuity between your desktop and mobile versions. 
  3. Theme Optimization: This requires a developer to strip out the unused code from your theme. This is not cheap, but it can get you close to if not equal to a custom built site.

No Web Design is Really Viable if it is Not Responsive

Users expect the same level of user experience (UX) regardless of device. This is simply the bare minimum of performance.

Custom Builds are Responsive by Design

Custom builds are generally designed for mobile first. They are first designed to work on mobile, then scaled for desktop, not the other way around.

Responsive CMS Themes Require Quality Control

There are several very good themes across CMS providers that can provide a seamless UX experience. However, they require some quality control. 

These are not generally built mobile first. Therefore the first issue is image sizing. If you let the theme do it, it can cost you on performance. Therefore, you will want to be mindful of these pitfalls if you go this route. 

Web Design Needs to be Intuitive

The key challenge with any design is that it is so easy to lost in the visual and aesthetics that we lose track of why people come to a site.

Users Expect to Find What They Need Quickly

Fundamentally, a website is a communication tool. If we lose sight of this purpose, the performance in terms of dwell time, bounce, or conversion will suffer.

In fact, when users were asked what they valued most in a website they chose finding information by a 7 to 1 margin.

A separate report showed 60% users left because they could find what they needed.

Summary

For a great web design, it should excel in three key areas.

  1. The site needs to be fast. Shoot for load speed of 1 second as an average, 3 as the maximum limit.
  2. A web design is only viable if it is responsive. When mobile is primary device for search, this should be a no-brainer
  3. Layout must be intuitive. Users want to find information quickly or they leave.

ProStraegix is a web design agency with offices in New York City. We also provide SEO and pay per click advertising support to our clients.

Things to Remember…

If you're thinking about finding help in Albany for your small business, here are the some to keep in mind.

  1. Find a firm that knows your area. If your small business is marketing in Albany, you'll want help from someone who understands how Albany works. The best marketing firms understand what makes Albany stand out  and can communicate with the community.
  2. Find a company you can trust. If you can't trust a business to have your best interests, you're already going to be left in the lurch. Make sure you have a guarantee that your business will be treated fairly by all parties.
  3. Get the size of help you need. A larger firm can provide has more resources and can do more things. A smaller firm, on the other hand, can feel like a neighbor in Albany with the added benefit of one-on-one help from the best the company can offer.

How to Adapt Our Small Business SEO Tips for Albany

Aside from all the general tips above, here are some specific actions you can take based on the three key elements of local search algorithms:

Proximity 

All of this assumes that you have completed your keyword research and developed your keyword list. If you have not, this section will be more effective once you do. Please see our previous post on digital marketing in Albany and then come back.

Go through your keywords list and select those which are good descriptors of your business. If it were me, I would use something like “digital marketing agency”, “seo services”, for example. Then make a list of the neighborhoods you service, for example “seo services Troy”.

Now comes the harder part, that is frankly a bit tedious. For each combination, see if you can create a somewhat unique post that’s 500-1000 words for that keyword. For us, it is a post like this. I try to write a post that helps my potential clients learn something or do something they didn’t know they could. 

Prominence 

Now, this is the good part. If you do write quality posts for these keywords, you will be raising your prominence. Google knows that all these locations are in or near Albany. So, for each good post you write, you help raise your prominence on a given topic in a given location.

Prominence is also helped by the basic techniques I mentioned earlier, such as being a part of local business groups. Please see the Capital Region Chamber of Commerce or Albany.com for listings that might pertain to you. Any local listing helps.

Relevance

This is why I like the blog technique because it hits all three key areas. If your keyword is a descriptor of what you do and the neighborhood is one you serve, it is highly likely that you will score points on relevance.

Finding the right SEO for your small business in a neighborhood like Albany can be a crucial way to get your company noticed online.

If you are interested in what more we do, check out Small Business Marketing in Albany.