How to Find the Best Small Marketing Firm in Brooklyn

Laya Gerlock from Philippines, CC BY 2.0 Creative Commons License, via Wikimedia Commons

Brooklyn: Bigger than Manhattan & Full of Surprises

Full disclosure, I've lived in Manhattan for the past 20 or so years. And, yes, I've been guilty of having the look of going into shock at the suggestion of crossing the river. I admit it. But, that changed once I did. The Brooklyn I found was so much different. It is hard to condense it into one entity.

Brooklyn is clearly a mosaic of different neighborhoods, cultures, and creeds. 4 out of every 10 Brooklynites are foreign born. It is really amazing when you think about it. So many cultures that are stitched together to form a fabric that is vibrant and growing.

So much of Brooklyn has gentrified over my time in New York City, that it feels like it has been in a state of flux forever. As it is with most of New York, it probably will be as long as it exists.

Why Web Design Matters in Brooklyn?

Great web design is important no matter where you are located. However, in densely populated areas like Brooklyn, where mobile usage is high. These best practices are highly important especially

  1. The best web design firms understand what makes Brooklyn stand out and can communicate effectively with the community.
  2. Mobile is important because customers are looking for solutions that are near to where they are. Leaving the neighborhood is not convenient.
  3. Superior mobile UX lets customers know you have exactly what they want or need.

How to Evaluate Small Business Marketing Firms

Use the 6 Key Factors

6 Factors Great Small Business Marketing Agency

You Need to Know Where You Are Going Before Choosing How to Get There.

Strategy is a term that is misused often. A strategy is making a clear choice of between options. As a metaphor, I like to use a vacation as the example. The strategy is choosing where to go. The tactic is the means of transportation. Here, you need to evaluate if the agency you choose has a clear understand of where you are going and how it can deploy its tactics to help you win.

Your Marketing Needs to Deliver a Return

Sometimes marketing is an investment. Sometimes programs work. Sometimes, they fail. Regardless, you need a measurement plan in place to know which to kill and which to grow.

Testing is How You Learn

Learning is part of any marketing campaign. It is how you improve and grow. The market is constantly changing. You will be best suited to meet that change if you constantly testing.

Digital Marketing Knowhow is Fundamental

Digital marketing is a diverse field. One group specializes on web design and another on social. If you need a specialized agency for each, the costs add up quickly. Each have overheads they need to cover. This is where a full service agency can help. Those overheads are shared the different disciplines. Now, one caveat, it is important to know that the full service agency can provide the same if not better quality as the specialized.

Small Business Experience Can't be Beat

Large company solutions or carbon copies of other campaigns rarely work for small businesses. If you are seeking marketing help, make sure that the firm you chose has the experience in small business.

Risk Sharing

If a marketing firm will not share some of the risk with you, then they are not as vested in the outcome as you are.

Why Digital Marketing is Important in Brooklyn?

All that diversity creates a unique targeting challenge. Who is the right target to pick? Should I segment by neighborhood, income, ethnicity? It can be a very difficult choice. Luckily, there are digital marketing tools that can help. Social listening tools can help find out who is talking about what and give us some insight into who is most interested in what we do. Plus, once you define that target, digital marketing provides a level of specificity that no other media can match.

  1. Local digital marketing in Brooklyn is about targeting. Who are the right people to reach?
  2. Once you identify the target, it is important to raise awareness among them that your business exists. 
  3. Local digital marketing lets your target the right customers when they are nearby. It's so much easier to get what you need when it's around the block.

Size Does Matter

I wish it were otherwise, but it is like a law of nature. The size of your account is directly proportional to the time the agency will spend on it. It is also proportional to the quality and experience of the talent that we are assigned to your business. Luckily, you can solve this problem by finding an agency where your business and budget matters to their bottom line. This is why smaller firms are preferable for smaller businesses.

Location is equally important. Most small businesses are local businesses, where the target audience is within a few blocks to mile radius from your location. Each place is unique. It has its own quirks. It takes someone who knows the area to understand those nuances. This is important because you want your ads to be perceived as authentic. Customers are easily turned off by cookie-cutter responses or creative.

Are They Willing to Share the Risk?

Marketing is not an exact science, where you say X and your target always does Y. This doesn't mean that marketing does not work or that it is a waste of time. It simply acknowledges the fact upfront that marketing contains some risk. It is true that there are best practices that can reduce this risk to optimize your return.

However, you never have complete information so sometimes even the best plans take time or need tweaking. This is why you should seek a partner who is upfront about the risk and is willing to share it with you. You also have to be willing to invest the time in following best practices. If you are dictating all the terms, then it is only reasonable that you accept that risk.

If you need help with marketing your business, please do not hesitate to contact us.

Things to Remember…

If you're thinking about finding help in Brooklyn for your small business, here are some things to keep in mind.

  1. Find a firm that knows your area. If your small business is marketing in Brooklyn, you'll want help from someone who understands how Brooklyn works. The best marketing firms understand what makes Brooklyn stand out  and can communicate with the community.
  2. Find a company you can trust. If you can't trust a business to have your best interests, you're already going to be left in the lurch. Make sure you have a guarantee that your business will be treated fairly by all parties.
  3. Get the size of help you need. A larger firm can provide more resources and can do more things. A smaller firm, on the other hand, can feel like a neighbor in Brooklyn, with the added benefit of one-on-one help from the best the company can offer.

How to Adapt Our Small Business SEO Tips for Brooklyn

Aside from all the general tips above, here are some specific actions you can take based on the three key elements of local search algorithms:

Proximity 

All of this assumes that you have completed your keyword research and developed your keyword list. If you have not, this section will be more effective once you do. Please see our previous post on digital marketing in Brooklyn and then come back.

Go through your keywords list and select those which are good descriptors of your business. If it were me, I would use something like “digital marketing agency”, “seo services”, for example. Then make a list of the neighborhoods you service, for example “seo services Jay Street”.

Now comes the harder part, that is frankly a bit tedious. For each combination, see if you can create a somewhat unique post that’s 500-1000 words for that keyword. For us, it is a post like this. I try to write a post that helps my potential clients learn something or do something they didn’t know they could. 

Prominence 

Now, this is the good part. If you do write quality posts for these keywords, you will be raising your prominence. Google knows that all these neighborhoods are in Brooklyn. So, for each good post you write, you help raise your prominence on a given topic in a given location.

Prominence is also helped by the basic techniques I mentioned earlier, such as being a part of local business groups, e.g. the Brooklyn Chamber of Commerce or Brooklyn Business Association. Any local listing helps.

Relevance

This is why I like the blog technique because it hits all three key areas. If your keyword is a descriptor of what you do and the neighborhood is one you serve, it is highly likely that you will score points on relevance.

Finding the right SEO for your small business in a neighborhood like Brooklyn can be a crucial way to get your company noticed online.

These same tools would apply if you want to target local SEO in NYC

If you are more interest in the borough, you can see our Small Business Marketing in Brooklyn. If you want the full city, you can see our Small Business Marketing in NYC.